Unrealistic Expectations - Associate Third Bridge Employee Review

- Clients are incredibly demanding, to the point of very unrealistic expectations. They expect responses from the Third Bridge teams from 7am-12am, and on weekends. They belittle the client associates and don't care, because there are no reprocussions to their disrespect, they can just use one of our competitors. Leadership does nothing to help this issue. - Poor IT system that makes it impossible to service clients quickly without killing yourself with admin and having to be online whenever a request comes in. - ELT has absolutely no idea what's going on during the day-to-day, nor do they care about the massive issues on the ground. They hired and wasted money on external consultants when they could have spent 10 minutes with their existing employees to know the issues they needed to solve for, and given these same people the opportunity and tools to solve for them. - Pay is disgustingly low for the work expected (e.g. 50-60 hour weeks, $60k max). - Management and VPs keep "pushing" teams during the "busy" months and seasons, however there is never any time that workload can be managed appropriately for a break. Everyone is constantly overworked, with a select number of people who slack off and don't care. - Account management has absolutely no value add for the company, and is such a resource waste. Their jobs and tasks can easily be handled by the project managers and team leaders. - Most of the new initiatives are a complete waste of time, and eat away at the working hours during the day, so that people have to work later than normal to make up for lost time. - Expected to be on your cell phone/email at all hours of the day, and the company does not provide a phone, only a small monthly allowance.