Glorified call centre - Anonymous employee Third Bridge Employee Review

2.0
Jul 23, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to chat to a lot of people over the phone. So that's cool, if you're into it.

Cons

Hourly pay, measured lunch breaks. Unrelenting...

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Third Bridge Response
8y
We are sorry your experience with us did not match our intention of being the best place you ever worked. While we do strive 100% for all Third Bridgers to have the best experience (Period) working for us, we would not at all misrepresent our company in any way and defamatory comments such as classing Third Bridge as a 'glorified call centre' or mentioning that we have 'measured lunch breaks' is wrong and we do take such comments seriously. Your concerns are heard loud and clear and we would like to talk with you. If you would like to share more about your experience please contact us by emailing theteam@thirdbridge.com so that we can set up a time to talk. Thank you again for the feedback as it helps us make Third Bridge a better place and we wish you all the luck in your future endeavors. -Team Third Bridge

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Growth, ownership, collaboration, management engagment, client facing opportunities.

Cons

Pace of work and expectations to succeed making a high pressure environment.

2.0
Apr 14, 2026
Recommend
CEO approval
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Pros

Good entry-level opportunity with exposure to fast-paced, client-facing work. The company hires driven, sociable individuals and can be a strong starting point for building communication, prioritization, and execution skills in a high-performance environment.

Cons

High turnover and inconsistent management quality significantly impact the employee experience. Success is heavily dependent on your team lead and manager, with limited recourse if you’re placed under ineffective leadership. In my experience, poor communication, lack of emotional intelligence, and unclear expectations from management made it difficult to succeed and negatively affected day-to-day productivity. Internal processes around performance management and PTO lacked transparency. I was placed on a PIP and terminated shortly after (within a week) in a way that felt abrupt and not aligned with prior communication, which was initially framed as a discussion around pending PTO. There were also delays in PTO approvals, and I experienced issues with compensation adjustments following a promotion that required follow-up to resolve.

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