Thoughtless - Anonymous employee Think HQ Employee Review

1.0
Jul 25, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll likely make some great friends by bonding over the poor conditions and terrible management decisions.

Cons

- The company's values and mission of achieving "positive outcomes for people, places, and planet" is largely performative. Management often disregards these principles when financial considerations are at stake. - While the agency promotes itself as inclusive and diverse, this is not reflected in its leadership, and leadership has no intention of changing this. There is only one person of colour in a leader role, across the entire business. - There are multiple occasions of POC staff members resigning due to feeling culturally unsafe. - While the agency does employ a number of POC staff, they are overwhelmingly in junior positions and receive some of the lowest wages in the office. - Numerous instances of employees being managed out by the executive team, including other leadership members. - Reports of bullying are consistently ignored by leadership. -The agency's claim of offering "flexible work arrangements" as a hybrid workplace is misleading. While employees are allowed to work from home on Tuesdays and Thursdays, the leadership team would mandate full-time office attendance if they could. They have also implemented measures that significantly restrict the ability of staff to work flexibly from home, even for essential personal reasons such as deliveries, childcare, or illness. - Despite emphasising the importance of in-office presence, the CEO is rarely in the office. Further, the CFO has moved to another state and is permitted to work from home full-time, a fact that was not communicated to staff due to the potential negative perception.

Explore other reviews about Think HQ

2.0
Oct 19, 2025
Recommend
CEO approval
Business outlook

Pros

Nice, respectful co-workers who are fun to work with

Cons

Hilariously bad pay Menial grunt work that wasn't outlined in job description; many of the day to day tasks are hurtling towards automation Bad office location A chasm between self professed progressive values (see company mission statement) and actual contracts that were picked up. The most glaring example of this was an ad campaign trying to put a positive spin on evicting long terms tenants from public housing in Melbourne.

3
5.0
Apr 7, 2025
Recommend
CEO approval
Business outlook

Pros

Think HQ is filled with some of the greatest people you will get to work with. Genuinely caring people to spend your 40 hour weeks with. Though everyone comes from different disciplines, there is room at the table for everyone's experience, and the diversity in briefs and projects allows for all teams to lead and flex their respective muscle. In my nearly five years of working there, it was extremely rare to have to work longer hours (unless a prior agreed event or engagement) even in times of busy briefs, new business etc. A work-life balance is celebrated, and managers look out for their line reports well being. Above all, there is opportunity galore - if you have the appetite to go after them. It's an environment where initiative is welcomed. If you have an idea and want to make it happen, you'll get the support to do it. An environment for go-getters and genuine team players.

Cons

As with all agencies, workload and priorities ebb and flow. If you don't want to have to be flexible or agile in your work, then maybe not the best place for you.

See reviews by: Helpful|Rating|Date|All