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Think ABM Solutions

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A Dynamic Team Making Waves in Lead Generation - Account Director Think ABM Solutions Employee Review

5.0
May 9, 2025
Recommend
CEO approval
Business outlook

Pros

Having worked at several lead gen companies, I can honestly say that my experience as an Account Director at Think ABM has been outstanding. The company is truly exciting and growing fast, which keeps things fresh and full of opportunities for development. Our clients regularly praise us for running smooth, successful campaigns, and I believe that’s a direct result of the strong teamwork and dedication across the board. I genuinely feel supported by upper management — they’re approachable, invested in our success, and really care about doing things right. Plus, I work with an incredible CX and operations team that always goes the extra mile.

Cons

Rapid growth is an exciting sign of a thriving company, but it can also bring some challenges along the way. As we continue to expand quickly, there are moments when priorities shift and resources might feel stretched a bit thin. However, these growing pains are natural in a dynamic environment, and they also create opportunities for us to learn, adapt, and improve. I see it as a sign of a company that’s always moving forward, and with the right mindset and teamwork, we’re able to navigate these changes happily and successfully.

Explore other reviews about Think ABM Solutions

5.0
Mar 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

With so many Demand Gen companies struggling and doing multiple rounds of layoffs, it is refreshing working at a company that is rapidly growing. Love the remote - work from anywhere, policy. Truly global company with team members spread across the world. I really enjoy the autonomy to do my job from our CEO and Managing Director. I was hired to roll out a new product for Think ABM over 2 years ago. From Day 1 I was given complete trust and support to make decisions I believed to be in best interest of the business. With success in the product launch, and by establishing trust following through with what I said I would do, I have been able to continue growing within the organization, recently getting promoted. I believe there is a lot of room for growth for individuals that work hard, go above and beyond, follow through with what they say they will do, and show dedication to the business. Being a smaller company, especially when I first started, I have been able to interact with our customers and other internal business units more than I have at most other places I have worked. This increased exposure has broadened my overall business acumen and continues to create additional opportunities to grow and learn.

Cons

Because it is such a small company the impact of the contributors, especially leadership, is profound. There was one Sales Leader that was hired and wreaked absolute havoc for several months this past year. That was probably the most difficult time I had at the company (for a few of us), but silver lining was leadership removed the problem, things have improved significantly, and new sales leadership is wonderful. Because the company is focused on producing quality results and growing so fast, there have also been difficult decisions with performance based changes. Those are never fun but I do believe leadership is making decisions with best interest of our customers and to make sure our standards of quality are being met.

1.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the pay is decent compared to industry average - some of the co-workers are really nice

Cons

- the CEO doesn't understand the industry, and it shows in the decisions she makes that affect the employees and ultimately the clients poorly - they don't have great systems/tools for the employees to use to do their jobs (very cheap company) - they let a lot of people go without any warning or legitimate reason, which is unfortunate (heard from many former and current employees communication) - they only cover half of your benefits (insurance, etc) and make you go get that insurance on your own as they don't have a system for you to use. It's very, very time consuming on your end as the employee - just in general, not very transparent and it comes off sneaky and suspicious, which should is a red flag

Think ABM Solutions Response
1y
Thanks for taking the time to leave your thoughts and opinions - I think your perspective of our CEO and Founder is an interesting one considering the speed at which the company has grown (and continues to grow) under her vision and leadership. Moreover, we recently introduced Customer Satisfaction surveys as standard at the close of all campaigns as standard which underlines clearly that our clients are very satisfied with our product offering and service levels. We've recently resolved the issue around health insurance and are also in the process of upgrading and investing in our tools and tech stack as we grow. Small company environments are not for everyone and we appreciate that. Transparent communication is always at the top of our agenda and is actually an area that our team praise us for on a regular basis. It's also a two way street - the people that thrive at Think ABM are those that are orientated towards solutions instead of problems and who are willing to bring the fullness of their contribution to the table.
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