Great learning environment with opportunities to grow but can improve in structure - Customer Support Specialist ThingTrax Employee Review

4.0
May 26, 2025
Recommend
CEO approval
Business outlook

Pros

Offers a dynamic startup environment that provides excellent exposure to various aspects of the business. Leadership is approachable and open to ideas. You get a chance to work closely with different teams. Great place to learn and build confidence, especially early in your career.

Cons

Career progression paths are not clearly defined, which might affect long-term motivation. Lack of flexible working hours. Onboarding and training can be improved for new hires. Due to fast-paced startup culture, there can be a lack of structured processes, which may lead to confusion at times.

Explore other reviews about ThingTrax

2.0
Mar 10, 2026
Recommend
CEO approval
Business outlook

Pros

free lunch on Friday ( You have to line up and will be given portions appropriate to your designation...)

Cons

- CTO appears humble but is an insecure person - Politics, Employees take out problems on each other, toxic ones are given higher positions - Virtually no benefits and less pay compared to other companies

1
2.0
Feb 1, 2026
Recommend
CEO approval
Business outlook

Pros

Can work with international coworkers Good office

Cons

- People hired on reference or people with not good education background make it difficult to work here - low pay

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