Great Job, Better Community - Customer Success Representative TherapyNotes Employee Review

5.0
Sep 23, 2021
Recommend
CEO approval
Business outlook

Pros

Great work/life balance Strong employee appreciation Positive and close knit work environment Great company to work for! I have been here less than a year and the management and other team members are so supportive and helpful. The in-depth training really sets you up for success. Fast paced work environment will keep you busy but the company culture keeps you involved and relaxed while working. Overall a really great company (family) to work with.

Cons

6 Months with this company and I really cannot say anything bad about them. I am excited to see how I fit in to this growing companies future.

Explore other reviews about TherapyNotes

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great team culture which encourages closely working together and those with more experience teaching and helping new hires. Great healthcare, dental, and 401k benefits Good opportunities for long term careers Work from home allows for flexible schedules and less time and money spent on driving and gas. Teams always open for feedback on how to improve Fun team building exercises which make you feel like part of a family and not just a working team.

Cons

Quickly expanding company means growing pains, shifts to SoA, new hires, refactoring into Angular and simultaneous development of new features can lead to quickly out of date documentation and unexpected issues which block work items.

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