Positive experience - Customer Service The Writer Employee Review

Thanks for your positive feedback. It's great to hear that the work we've been doing over the last six months or so is starting to have a positive impact, and it's great to hear that you're feeling part of the team. We've also recently carried out benchmarking of our pay and benefits. We're pleased that we found ourselves to be competitive compared to other small/medium sized businesses in our sector. That doesn't mean we get complacent! We're working hard to make sure everyone understands all the benefits they get working here, and to look at introducing new benefits in the next few months too. We're also bringing in our 'competency framework' (we'll have another better name for it soon, after all we do 'naming' as well...) for our creative and programme management teams, that'll show the visible career path everyone's asked for. It'll show what you need to know and how well you'll need to know it. And we'll give the tools and learning to help you achieve those career ambitions.