High Turnover - Anonymous employee The Work Project Management Employee Review

As a Community Associate handling both receptionist and admin roles at The Work Project, I get to experience the space from multiple angles. From the front desk, I interact with a diverse mix of professionals—from solo entrepreneurs to corporate teams—and it's fulfilling to support them with workspace needs, meeting room bookings, and day-to-day assistance. The environment is premium yet welcoming, and the office operations are smooth thanks to well-organised systems and supportive management. The work-life balance is one of the highlights—our standard office hours are respected, and the team culture is healthy and collaborative, not overly stressful. Plus, the staff benefits are amazing, which really adds to the sense of being valued. The workspace is designed not just for productivity but also for comfort, making it a great place for both members and staff to thrive.

As a Community Associate handling both front desk and admin tasks, the role can get quite fast-paced, especially during peak hours or when multiple members need assistance at once. Sometimes you’ll have to juggle several things—calls, walk-ins, event setups, and admin work—all at the same time, which can be mentally tiring. Since we work in a premium environment, there’s a strong emphasis on service standards and appearance, so there’s pressure to always stay polished and professional. Also, being at the reception means less flexibility in moving around—you’re often stationed in one spot for most of the day.

good and friendly clients, work timing is good.

politics, colleagues may not get along with each other and do things in their own. no teamwork.