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The Virtual Hub

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Micromanaged, underpaid, and limited growth - General Virtual Assistant The Virtual Hub Employee Review

2.0
Jul 25, 2025
Recommend
CEO approval
Business outlook

Pros

- The remote/hybrid setup is convenient, especially if you prefer working from home - Work Life Balance - Not bad if you’re just starting out and don’t have experience yet — good stepping stone, but that’s it

Cons

- You’re micromanaged to the extreme — everything is tracked, every minute counts, and it honestly feels suffocating - The time tracker feels like a control tool, not something that helps with productivity - They love to say “people matter,” but once you’re in, you’ll see it’s mostly for show - The Great Place to Work award? Don’t let it fool you, they literally gave us Foodpanda vouchers to complete the survey. Everyone was basically expected to give good answers - Pay is super low. I had 10 years of experience and still got offered ₱28,000. Meanwhile, they’re billing clients way more and giving only a small cut to the people actually doing the work - They have a 2-year bond, and if you resign early, they’ll charge you ₱20K–₱40K — which feels pretty unfair, especially with the salary you’re getting

Explore other reviews about The Virtual Hub

2.0
Jul 15, 2025
Recommend
CEO approval
Business outlook

Pros

They look for clients for you. Clients are good because there is a Client team who they are talking to so if you have issues, it gets addressed by that team. RCs are interested to understand what you are doing. Weekend off

Cons

Micromanaging, too many policies that do not make sense. 70% cut for the company, 30% for the VA. Pay disputes.`

4.0
Feb 8, 2024
Recommend
CEO approval
Business outlook

Pros

Stable Work: One of the key strengths of The Virtual Hub Ph is the stability of work it offers. This provides a sense of security and allows for long-term planning. Annual Increase: The company recognizes the value of its employees by providing annual salary increases. This is a positive aspect that contributes to employee motivation. Good HMO for Employees: The company provides a good Health Maintenance Organization (HMO) plan for its employees, which is a significant benefit in today’s health-conscious world.

Cons

Frequent Team Changes: There is a high rate of team movement within the company. In my experience, I was moved across seven different teams within a year. This can be disruptive and may affect work continuity and team dynamics. Low Base Pay: The base pay could be more competitive. While the annual increase is a positive aspect, the starting salary is on the lower side. Dependent HMO Coverage: While the company provides a good HMO for employees, the same does not extend to dependents. Employees have to shoulder the fee for dependent coverage, which can be a significant cost. Tough Interview Process: The interview process is quite challenging. While this could ensure quality hires, it might also deter potential talent. I referred several people, but they didn’t get hired.

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