Don’t believe the hype - English Tutor The Tutor Trust Employee Review

1.0
Aug 7, 2023
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing apart from the friendliness of the HR department

Cons

After successfully preparing and going through interview was offered a job as they were “desperate” in February. Took nearly 2 months for recruitment checks to go through (I completed my training within a week) and then at the end when they said I could begin applying for tutoring roles there was absolutely nothing at all to apply for. Felt absolutely conned. I turned down two other tutoring jobs as they said they were crying out for tutors and with my previous teaching experience I would be an asset. Had no work at all, when I eventually quit I received a standard run of the mill email thanking me for my hard work(when I haven’t even done any!)-they clearly don’t communicate within the company and only care about giving work to young university students who they can pay less and have little experience with companies like this so they would never question it. I would avoid, I’ve never been so disappointed after reading rave reviews and thinking I was making a good decision about moving back into teaching with the Tutor Trust. Appalling company and very little communication when I voiced my concerns.

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The Tutor Trust Response
2y
Thanks for your review. We’re really sorry that you’ve had a bad experience with us. We appreciate your feedback – there are a few points you’ve made that we’d like to explore further so that we can improve the tutor experience. Should you wish to give any further feedback, we’d love to hear from you at mail@thetutortrust.org, and we will take this on board.

Explore other reviews about The Tutor Trust

5.0
Apr 29, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Perfect for students with flexible hours and good pay.

Cons

Sometimes hard to get enough work to fully support as a student job.

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and met some really close friends while tutoring! Management is also very nice, from my experience.

Cons

To get a job, you use an online 'auction-style' system. You're often not told if you haven't gotten a gig, so it's difficult to plan and your schedule is often uncertain for long periods of time.

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The Tutor Trust Response
2w
Thank you for taking the time to share your feedback following your three years with us. We are so pleased to hear that you enjoyed competitive pay, built lasting friendships, and had a positive experience with our management team. We also really appreciate your constructive feedback regarding our placement system. We understand how frustrating it can be when a lack of updates leaves your schedule uncertain, especially when trying to plan around other commitments. Providing clarity and keeping our tutors informed is incredibly important to us, and we are actively looking at ways to improve our communication and streamline the assignment process. Thank you again for your dedication to supporting students in Manchester over the years. We wish you all the very best in your next chapter.
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