Expectations are too high - Mobile Expert The Revenue Optimization Companies (T-ROC) Employee Review

Most of the stores being early development, they are setting goals way too high and a lot of reps feel pressured to sell things to customers that really don't need it. The managers are overwhelmed and constantly being ridiculed which in turn is making us feel inadequate when we don't perform like the guys in their ivory towers want us to. The numbers are pulled from a hat of pipe dream goal that the regional director pulled out of his butt in Florida. The company is ran like a dictatorship and not a democracy and that's a shame because it is putting T-Mobile name down into the ground and drilled into the dirt as the uncarrier claims to be.