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The Revenue Optimization Companies (T-ROC)

Engaged employer

Fired for buying phone on own account - Anonymous employee The Revenue Optimization Companies (T-ROC) Employee Review

1.0
Apr 11, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy work, basically working by yourself

Cons

There was absolutely no training. I think rules were made up as they go For instance telling us that we can't accept customers with out of state ID's. Where I live is mostly black community and the Walmart system would deny them but if they call Verizon, Verizon with say that they didn't have any restrictions and no reason why they couldn't have an account. And my boss really didn't know a lot of what she was doing and we would get a lot of wrong info on promotions. Work chat is the worst. I was told I was fired because I bought a phone on my sister account that Im an authorize user on.

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The Revenue Optimization Companies (T-ROC) Response
8y
I am so sorry you feel this way. Yes, we do have have certain rules, as other companies do with regard to sharing and ringing accounts of family members; that is not unusual. In addition, there is an entire week dedicated to training when you first join us and a HUGE learning department with ongoing training. There are very few companies as diverse as T-ROC. I wish you much success in your career. Randy Randy Brandon Director of People Attraction

Explore other reviews about The Revenue Optimization Companies (T-ROC)

5.0
Feb 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and good team work.

Cons

No cons experienced during my time working there.

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The Revenue Optimization Companies (T-ROC) Response
2mo
Thank you for taking the time to share your experience. We’re so pleased to hear that you found T-ROC to be a great place to work and that you enjoyed the environment and teamwork during your time with us.
3.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Direct management, co-workers, ability to present ideas

Cons

Upper management, company restructuring, job elimination

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