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The Postal Museum

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Great people, poor management - Retail Manager The Postal Museum Employee Review

2.0
Mar 3, 2022
Recommend
CEO approval
Business outlook

Pros

Great people to work with, such a small place you can get stuck into all areas of work and give support across departments

Cons

Senior management are truly awful. No one communicates properly and as a result people are constantly stressed and chasing their tails. Certain members of senior management care more about looking good than the wellbeing of their staff, which is reflected in super high staff turnover in certain departments over the last year. They pretended to care about mental health but never helped when they could and only cared about how it reflected on them.

Explore other reviews about The Postal Museum

5.0
May 14, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and receptive leadership, values driven and ambitious. I worked at the museum for 4 years, including the challenges of COVID-19 closures, and it was absolutely my favourite place I have worked. The teams are collaborative, the leadership supportive and there's lots of opportunities provided for personal development.

Cons

I don't have any - I genuinely loved my time here.

2.0
Sep 19, 2024
Recommend
CEO approval
Business outlook

Pros

Interesting objects, fun shops, above average pay. Hosts are nice. Lots of different positions, keeps the day interesting.

Cons

Management act very inappropriately, not following due process and show clear favouritism. Upper management oblivious to certain staff members inappropriate behaviour or are willfully ignorant. Front of house teams needs are ignored, opportunities are are a fallacy and staff members are manipulated and used without fair pay to reflect the amount of work they have to do.

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