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The Paper Store

Is this your company?

Run... Far Away - Merchandising The Paper Store Employee Review

1.0
Jun 6, 2016
Recommend
CEO approval
Business outlook

Pros

You gain the experience of exactly the OPPOSITE a company should be, which is helpful when you look for your next job.

Cons

- Work/life balance is atrocious - Their motto "Work smarter not harder" is literally the exact opposite of what they execute - Sugar coat the "family business" aspect for their over-worked, underpaid staff - Communication is terrible, from the owners down to the store associates - Owners and supervisors/directors unable to make any decisions for sales until last minute, causing the whole company to stress and tension - You have to BEG for a raise, or you will not get one. Be prepared to fight tooth and nail to get your hard work recognized. There are people who make $20k+ more than their managers/bosses. There is no correct salary evaluations, it's whatever goes... or who they like and dislike most. - You sign a contract your first day saying you will work 45+ hours a week. - Employees must work 6 days straight (9 hour shifts), including Christmas Eve, during holidays, making a total of 50+ work hours for every general employee

Explore other reviews about The Paper Store

5.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good company, flexible with scheduling,

Cons

Very limited hours during non-holiday seasons

3.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to kick-start your career and hit the ground sprinting Room for growth/experimentation, tons of experience and learning opportunities Receptive to new ideas, encourage new concepts and voices Amazing people who can turn around projects faster than any other company I know Fun, creative space in a rapidly expanding environment Family-run business largely run by women

Cons

Only unicorns allowed - expect to do the work of two to three people Flip-flop decision making with poor communication skills from leadership Fast-paced with no off-season Only 6 holidays, little vacation time, poor health benefits, no stock options Needlessly high-stress due to lack of internal structures (always putting out unnecessary "fires") No time or investment in company culture or workplace improvements Family-run business leads to bottlenecks, highly personal decision-making, and weakened managerial leadership

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