Class Action Lawsuit Waiting To Happen - Run For The Hills! - Loan Officer The Money Source Employee Review

Thank you for taking the time to write a review. I’m sorry to hear you did not have a positive experience with The Money Source. We stand by our Core Values here and we do believe that People Matter. We strive to provide our employees with the tools they need to succeed and to provide our customers with Rock Solid Service. I would like to speak to your “Cons” regarding loan files. The 10 business-day window for receiving a borrower’s intent to proceed is a TRID (regulatory) requirement and it has always been the policy of The Money Source to comply. If a loan is canceled or denied and the borrower then wants to reapply, we are required to start over and obtain a new application. Part of living our Core Values and delivering Rock Solid Service requires compliance with applicable rules and regulations. I am sorry you feel that these requirements may have had a negative affect on your loan pipeline. Communication is key to us. If you would like to discuss this matter or any other concerns you may have, we would be happy to listen. Please reach out at Human Resources if you would like to set up a time to speak with our HR or Compliance Team. Thank you.