employer cover photo
employer logo
employer logo

The Learning House

Is this your company?

Best “real job” I had after college - Enrollment Counselor The Learning House Employee Review

5.0
Sep 20, 2018
Recommend
CEO approval
Business outlook

Pros

Management is very easy to work with, especially on smaller schools. Fairly easy job with a revamped training system that sets you up for success as long as you put in the effort. Great work environment & culture—I plan on staying here for the long haul & recommend them to all my friends if you have any interest in higher education. I came from finance and the difference is night and day for me. Just an excellent place to work overall. You do need to be willing to speak with students pretty much all day, so I think the high turnover rate is mainly due to the role sometimes not being a good fit for some people.

Cons

Pay could be slightly better but I’m hoping that moving up in enrollment brings pay advancement along with it. I think if you increased work from home for more enrollment employees you’d also have a better chance of helping people stick through it.

avatar
The Learning House Response
7y
We're happy you're happy! We have made many changes recently based on feedback from our employees, so it's great to see the positive results of those changes. Keep doing what you're doing, too!

Explore other reviews about The Learning House

5.0
Dec 7, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are really nice and the office space is nice

Cons

I can't really think of any

3.0
Jun 14, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, as far as co-workers go, are exceptional - talented, friendly, and dedicated individuals. Travel is a plus (when and only if you move into middle to upper management). Communication is improving between departments, which allows for growth and learning across the board. VP of enrollment is very involved and is invested in employees' well being. If sales is your thing, you can certainly move rather quickly.

Cons

The further you move up, the less direction you are given - which is ironic as you are expected to perform in a very specific way. Job descriptions stop after your initial promotion, unless this is something that has changed. Normal office politics, have to learn how to play "the game." Fear is used to motivate tho actually demotivates ethical, good employees. Employees are talked about behind closed doors as if they cannot be trusted or are children. Computer system is just awful and makes Counselors day to day juggle very difficult to maintain with an appropriate or expected amount of stress. Counselors are not actual counselors, this is a heavy sales/recruiting position - not paid enough compared to other campus schools around town though these schools are not considered their competion, according to HR (member of which is unapologetic for company flaws). Company is constantly signing new accounts that are not ready to be launched with materials not being completed and staffing levels not being properly maintained.

5
See reviews by: Helpful|Rating|Date|All