Ok company - Anonymous employee The Knotstop Employee Review

3.0
Mar 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good pay and usually busy

Cons

felt like i was a number and not a person

Explore other reviews about The Knotstop

5.0
Oct 16, 2024
Recommend
CEO approval
Business outlook

Pros

Relaxing and nurturing environment. I felt supported by the store manager and encouraged to pursue career goals.

Cons

Work hours I received at the time wasn't ideal for me financially at the time. Store owner was slightly aloof—would come and go, not acknowledge presence.

3.0
Oct 2, 2022
Recommend
CEO approval
Business outlook

Pros

-Most clients you come across are respectful and tip generously. -Easy spa software to follow your schedule and deliver booked services. -Spa Manager is mostly attentive and helpful to your concerns.

Cons

-Some rude clients. There are always a few clients that like to complain and make working there for everyone hell. I clicked with the some of the front desk that say theyre the emotional side to our physical side of the business. -Some rude coworkers. -Management is too sympathetic to rude clients. They take clients complaints verbatim and dont hear the massage therapists side of the story. -Last minute spa bookings. There should be push notifications when appointments are made less than 2 hours before a booking to help therapist stay on top of their schedule. -Pay could always be better. Start off at $15/hr trying to climb the ladder.

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