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      The Hanover Insurance Group

      Engaged employer

      The Hanover Insurance Group reviews

      Great company, hindered by too many tools - Senior Claims Representative The Hanover Insurance Group Employee Review

      4.0
      Mar 2, 2023
      Senior claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay Flexibility Pending Management Work life balance Promotes from within

      Cons

      Bonus is much lower than industry 2% Raises are standard 2-3% So many programs that slow down adjusting

      Explore other reviews about The Hanover Insurance Group

      5.0
      Oct 30, 2025
      Director, business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

      Cons

      Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

      4.0
      Jun 21, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance. Manageable workload. Clear expectations.

      Cons

      Payment structure could be better, but the same could be said for most carriers.

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      The Hanover Insurance Group reviewsThe Hanover Insurance Group Senior Claims Representative reviewsThe Hanover Insurance Group review