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      The Hanover Insurance Group

      Engaged employer

      The Hanover Insurance Group reviews

      Customer Service Represenitive - Anonymous employee The Hanover Insurance Group Employee Review

      5.0
      Jul 28, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Helpful, nice and informative co workers.

      Cons

      Not used to working for contract house so if you need to call in sick/ ask for time off you need to ask direct manager and notify contract house. That's the only con I have.

      Explore other reviews about The Hanover Insurance Group

      5.0
      Oct 30, 2025
      Director, business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

      Cons

      Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

      4.0
      Jun 21, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance. Manageable workload. Clear expectations.

      Cons

      Payment structure could be better, but the same could be said for most carriers.

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