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      The Hanover Insurance Group

      Engaged employer

      The Hanover Insurance Group reviews

      It's impossible to handle auto claims here - Auto Liability Claims Adjuster The Hanover Insurance Group Employee Review

      2.0
      Mar 28, 2019
      Auto liability claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Bennies are not bad for the industry, especially 401k. PTO days are hard to work with.

      Cons

      Way too many disconnected systems and work arounds. People leave and don't get replaced by the same experience. Managers can't deal with it all. Everyone who works in a claims departments knows there's always too much work - job security at least - but here it's really hard.

      Explore other reviews about The Hanover Insurance Group

      5.0
      Oct 30, 2025
      Director, business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

      Cons

      Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

      4.0
      Jun 21, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance. Manageable workload. Clear expectations.

      Cons

      Payment structure could be better, but the same could be said for most carriers.

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      The Hanover Insurance Group reviewsThe Hanover Insurance Group Auto Liability Claims Adjuster reviewsThe Hanover Insurance Group review