Religious company, mismanaged by corporate, workers are the only thing keeping it going. Good for short term. - Team Leader The Escape Game Employee Review

1.0
Aug 28, 2023
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere, and a pretty easy gig. sit in a room for an hour, then rapidly reset a room.

Cons

Religious tones in company mission, vision, values and instruction. (For example, "We endeavor to honor God" is part of one of the values, and as part of training we were given multiple hour long videos with religious themes to watch. Additionally I've heard managers are required to attend some sort of Christian lecture/sermon) Discriminatory practices. Unreasonably tight reset times for preparing rooms for guests. Little if any room for vertical growth (despite growth being one of the 6 values). Rooms break all the time, yet the position of Game Quality Manager remains unfilled after more than a full year. games would not run if it were not for the ingenuity of Team Members and certain Team Leaders (myself included). No backup items in the case of lost or stolen game items. Constant shift alterations. Potential wage theft, requiring team members to remain clocked out on breaks shorter than 15 minutes. I could go on.

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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