Pros
I'm trying to find the pros. I just keep telling myself "it's full time and you have a job. "
Cons
The trainer is nice enough but super short with you. Loses her cool with me a lot. I'm a blunt person outside of work, but when I walk through the door, my customer service persona gets tuned on. You can be nice and kind for 8 hours. When I filled out my training survey, she basically strong armed and guilted me into changing 2 of my answers so it didn't make her look bad. I feel very betrayed. I was also told that I should not try and make friends because everyone has cliques. I also asked management if I could have a better headset because of my hearing loss issues. I was told they'd send one out. Two, almost three weeks later I'm still waiting. I have to honestly say, I feel like a soaked cat in a wet paper sack trying to fight my way out, EVERYDAY. My anxiety is through the roof trying not to make mistakes.