Not for everyone - Sales Associate The Container Store Employee Review

3.0
Jun 2, 2014
Recommend
CEO approval
Business outlook

Pros

The Container Store has a lot of really great people working for them. Co-workers are really the heart of this company and make it enjoyable to go to work. The company is really good about training and offers a great discount and competitive pay as for as the retail industry goes

Cons

Difficult customers -- this store caters to wealthy people that have extremely high expectations and little manners when you don't have the exact product they are looking for. Management is extremely out of touch with the rest of store and have no idea how the store actually operates. Another con is little room for advancement. You have to be willing to give up your life to be a "full timer" or move into a management position.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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