Not much technological innovation due to reliance on old legacy systems - Systems Analyst The Cigna Group Employee Review

3.0
Mar 27, 2025
Recommend
CEO approval
Business outlook

Pros

Depending on who you interact and network with, you can rise up the ranks within 2-3 years within a position. I've seen several external hires move from lower to middle management in a relatively short time.

Cons

Turnover for offshore and contract IT resources is quite high, so knowledge transfer does not occur with any sustainable frequency. Documentation is rare. The wheel gets reinvented quite often due to misdirection of resources.

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The Cigna Group Response
1y
Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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