2.0
Jan 24, 2016
Former employee, more than 5 years
Plano, TX
Recommend
CEO approval
Business outlook
Pros
Nice co-workers, good location, free gym. It could be an interesting job if we weren't so overworked. Doing claims is always busy and fast paced, but there does come a time when the process additions and caseload counts don't add up to our ability to service our customers the way we want to. That needs to be addressed, but the work itself is interesting.
Cons
Management above the local managers constantly ask for our feedback, but nothing much changes. They seem to make odd choices when removing and replacing local management, none of which was positive.