If making other people rich is your jam, this might be the place for you - Anonymous employee The Cigna Group Employee Review

1.0
Apr 25, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My small team was great. No one knows what anyone is doing at any given time, so work-life balance is good.

Cons

The job I interviewed for and the job description were not the actual job in any way, shape, or form. If they had been honest, I would've not accepted. Additionally, the recruiter was either wrong or lied about the compensation (bonus structure) and Cigna refused to make it right. My manager was unethical, lied regularly, berated people on team meetings, made comments about my body, had zero leadership skills, threw actual tantrums, and was generally a low quality human being. When I raised concerns, I was told "Cigna doesn't really train managers well." The company is a dinosaur. It has zero agility and is about 10 years behind the times in terms of industry standards. Their growth is all through acquisition of other companies and technologies. They pretend to care about patient care, access to care, and costs, but what they care about is maximizing profits and minimizing quality of care. Then they laugh at their quarterly townhalls about how great their million dollar vacations were. Then they laid off a bunch of people. Getting any work done takes about 2 years and is like trying to steer the titanic. Teams are heavily siloed and almost all work is done by more than one team at a time, and then they spend a lot of time fighting about whose approach was better, so nothing is ever accomplished. Benefits are terrible, except the 401k. They know how to stay rich. But as an employee, this is not you. Salary is fine, but you will pay a lot to have Cigna insurance, which comes with its own issues. PTO, holidays, and sick time are sub industry standard,

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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