Great entry/intermediate level role - Case Management Analyst The Cigna Group Employee Review

3.0
Mar 9, 2024
Recommend
CEO approval
Business outlook

Pros

I work in the operations sector as a case management analyst, and some of the best things about it is that my schedule is flexible, in terms of needing whatever days I need off for PTO - my team emphasizes mental health and self care. My team and supervisor are laid back, and you always learn something new to continue to grow in your career.

Cons

Pay could be better for the type of work and projects requested. I just had my yearly review and all goals were exceeded on a personal and company level, however, my pay increase was minuscule in comparison. Also, even though I strictly work from home, I'm disappointed that the CEO decided to make 90% of employees in office. This means limited career opportunities, which means that new positions you would be interested in could be strictly held in another city or another state. Not only that, the work can easily be done at home. If anything, executives should have given employees a choice on either working remotely or in office.

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
5.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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The Cigna Group Response
3d
Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.
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