Solid/unspectacular place to work... - Consultant The Cigna Group Employee Review

3.0
Aug 1, 2008
Recommend
CEO approval
Business outlook

Pros

Large, fairly progressive company; leadership at high levels seem out in front of market trends and have lucid plan for growing company and market share; organization is very accommodating with respect to work/life balance in my experience.. International division is a very strong contributor to organization - is small and still has some autonomy within overall corporate structure.. International's leadership team has improved markedly in past year with new faces and ideas in many areas.. business casual dress code.. education and training opportunities seem to be available and encouraged..

Cons

Promotion philosophy is mediocre at best; already seen a number of very talented, well-qualified people pursue and be offered positions of greater responsibility within the organization only to find that the company's compensation structure seems to cap would-be salary increases at 5-8% regardless of current salary.. many end up refusing rather than taking new position with % salary increase not commensurate with % increase of responsibilities. Some have left the company due to frustration. Lesson: not being cheated when negotiating entry salary with company will at least offer a higher base from which future promotion increases will be calculated. Also, the health benefits offered take some getting used to - Health Reimbursement Account and Health Savings Account is it. Premiums coming out of the paycheck are a little cheaper, but the potential to pay much, much more out of pocket is definitely there. Dealing with administrative tasks related to paperwork (filing claims, etc.) while following up with Customer Service over the phone is another hidden cost..

Explore other reviews about The Cigna Group

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Cons

None at all very good time overall

4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
5d
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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