Job and company are so toxic since Cigna took over that our entire branch of full time nurses quit within the last month - Case Manager/Field RN The Cigna Group Employee Review

1.0
Mar 18, 2021
Recommend
CEO approval
Business outlook

Pros

Used to be able to make schedule Used to feel valued Used to be impressed with benefits until they were all decreased Used to have a great work life balance Used to have an awesome manager until they quit with all the BS

Cons

Management expects RNs to be available 24/7- literally. They use call as an excuse to see patients at night and on weekends. Told by HR since we are salary, we work until the work is done, even if it 90 hrs per week. Have to take 4 hrs of PTO for appointments which are impossible to schedule since we are expected to drop everything outside of work . Decreased 401k contributions, decreased productivity bonus, can't text patients to confirm appointments. Management is lacking in experience and treating nurses with respect. Some nurses are picked on and punished for speaking up about the horrible work environment No one listened to us all the way up the ladder Management is passive aggressive Have to rent cheap tiny cars to see patients more than 85 miles away Getting expenses covered is cumbersome Agency is having to take patients and it is going to be a catastrophe for patient care Patients are only numbers to make money. Nurses are thought of as an expense, and treated as such. Management expects interstate travel through mountain passes in a blizzard with a car the size of a pop can, and probably would kill you in an accident.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
20h
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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