The worst job I have ever had - Short Term Disability Claim Manager The Cigna Group Employee Review

2.0
Jan 24, 2014
Recommend
CEO approval
Business outlook

Pros

Good insurance benefits, alot of training opportunites, pretty nice facilities (massuese on staff, nurse/doctors office onsite for no cost appointments during work hours, gym, hot food available for sale in cafeteria), some really great people do work there and made some good friends.

Cons

I can't speak for the company as a whole, but I can certainly speak for the STD department at the Plano office. They had the most unrealistic work load I have ever encountered, very political bordering on high school clicks, very outdated systems and terrible IT support (CSC), managers who have no idea what you actually do and only reward suck ups who constantly brag about what they do, company values that are not put into practice, low pay, way too many unnecessary meetings, lots of childish "fun" activities that interfere with your ridiculous work load, and probably several others that I have tried hard to bury deep into my subconscious since I quit with no job lined up and little savings almost 6 months ago. I worked there two years before I just couldn’t take it anymore. On average I worked 10 to 15 hours a week of unpaid overtime and my boss refused to acknowledge it. I would think most places would at least say thanks to someone who worked that hard. Again, I can’t speak for the company as a whole, but if you are considering a STD claim manager position, TURN AND RUN FOR YOUR LIFE!

Explore other reviews about The Cigna Group

5.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good learning opportunity. Good management

Cons

company is downsizing and sold off my business unit, resulting in layoffs

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The Cigna Group Response
1mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
4w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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