Run while you can - Claims Manager The Cigna Group Employee Review

2.0
Jun 25, 2013
Recommend
CEO approval
Business outlook

Pros

There is a very good work life balance with the ability to select your work schedule. It is a casual environment with relaxed dress code. There is an emphasis on healthy living with monthly newsletters and tips.

Cons

Typical insurance company. I thought for my first six months of employment at Cigna that I truly found a career which was focused on helping people in times of need to find out that my ethics, morals, and values are not in align with the company. Even when more strict regulations are put in place, management looks for a way to "get around" the regulations. Focus is on how to close claims and not pay to increase the bottom line.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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