Honesty is hard to find - Operations Manager The Cigna Group Employee Review

5.0
Jan 10, 2018
Recommend
CEO approval
Business outlook

Pros

Have worked here 9 years and 3 different jobs. I have worked with good and bad people, I’ve had opportunities when I tell people I want them and pursue them myself- no one gives you anything! It’s your career- manage it- don’t expect someone to give you something cause they won’t! David Cordani is a fantastic leader. ELT is also a solid group of leaders. Many at the top are retiring an team is altering its structure and providing more internal promotions and added responsibility - the believe in building leaders from within- all the way to the top and bottom.

Cons

Hard to get hired in externally at top Levels because managers promote from within- this is a pro and con, sometimes key strategic hires can enhance the team. The comp method to allocate changed a couple years ago - but many managers are still ranking and stacking. The chiefs have bonus programs The Indians have few bonus opportunities

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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