Warning- Cigna HealthSprings Star+Plus - Registered Nurse Case Manager The Cigna Group Employee Review

1.0
May 24, 2017
Recommend
CEO approval
Business outlook

Pros

There is not one good reason to work here. I love my team but feel sorry for the abusive system we all have to endure.

Cons

Very high turnover Zero Senior Leadership- fired Constant Corrective Action Plans and Sanctions from CMS and the State Poor provider network- constant access to care legislative complaints Providers call complaining they are not getting paid Doing the work of 4 people- no such thing as work life balance Unrealistic workload expectations. Get called and yelled at by director if don't have business cell phone and computer available on days off or vacation. Poor initial and continuous training Poor IT infrastructure Toxic work environment Siloed departments- no interdepartmental teamwork. Every man for themselves

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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