Case manager specialist - Case Manager Specialist The Cigna Group Employee Review

1.0
Apr 7, 2017
Recommend
CEO approval
Business outlook

Pros

Pay rate and paid time off is generous Work at home

Cons

Workload too high Turnover high despite good pay and work at home opportunities Coverage of one another and two case loads in order to use vacation time Annual review process not fair or consistent and do not seem to be performance based Bonuses distributed unequally or not at all Annual raises are lacking after the initial hiring rate Bonuses do not equal time and money spent to do things like being a preceptor.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
5d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
4w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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