Some definite pros and some definite cons - Anonymous employee The Cigna Group Employee Review

3.0
Jan 18, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Good work life balance -Job stability -Work at home option for some employees -They promote from within frequently -Some very nice people work there -CEO is positive and dynamic -Generous PTO package

Cons

-Oftentimes, certain employees are earmarked for promotions. They are given the promotion on a temporary basis so that when the job is officially posted, they are almost sure to get the position. -The medical benefits are very, very poor, especially given it is a healthcare company. Employees pay a lot out of pocket for med expenses (high deductible plan) and I am not sure how people in lower level positions than I can even afford their medical expenses. Most people I know at other companies have much better benefits. - If you have an issue with a manager that needs to be investigated by HR, they will do a cursory review, but nothing to help. They are mostly concerned about protecting management. -They say they pay for performance, but they do not. They force managers to rate one or two people on the team as "needs improvement", even if all employees are solid to exceptional performers. You're better to be on a team of low performers so that you stand out. Also, when you reach a certain salary level, it is nearly impossible to get a raise.

Explore other reviews about The Cigna Group

5.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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