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      The Cigna Group

      Engaged employer

      The Cigna Group reviews

      Good starting point. - Anonymous employee The Cigna Group Employee Review

      4.0
      Dec 13, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to get hired Decent pay Stats are realistic Training is very good, has a 6 week training class plus access to a lot of help from coaches!

      Cons

      Sucky health insurance for a health insurance company Doesnt make exceptions for missing work for a health condition Rude co-workers are ignored and not punished by management

      Explore other reviews about The Cigna Group

      5.0
      May 2, 2026
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong focus on customer service and employee satisfaction

      Cons

      Insurance premiums can be expensive but overall benefits are comprehensive

      avatar
      The Cigna Group Response
      1mo
      Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
      3.0
      Jun 10, 2026
      Chat support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and wonderful benefits

      Cons

      Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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