Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      The Cigna Group

      Engaged employer

      The Cigna Group reviews

      I wouldn't do it - Claims Advocate The Cigna Group Employee Review

      2.0
      Dec 28, 2025
      Claims advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Idk pay is decent I guess, but its still not worth how much work they give you and continue to give you

      Cons

      way too much workload for the pay, you're constantly upskilling, doing trainings and having to learn something new so you never feel like you can settle into any new skill or position without them adding more onto your workload... in my first year we went through FIVE supervisors... we never had any stability. so much micromanaging, you couldn't be in the bathroom long whatsoever because you never were allowed a bathroom break, you had to wait for break if you'd be long and still you'd only get 15 minutes... its so much headache. the pay raises were a joke, I got 30cents after all that upskilling and training I did. It was a nightmare... its run so poorly. youre not a human there, you're just a number and expendable.

      avatar
      The Cigna Group Response
      5mo
      All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

      Explore other reviews about The Cigna Group

      5.0
      Apr 13, 2026
      Prior authorization representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with great benefits.

      Cons

      Pay raises are yearly but not significant.

      avatar
      The Cigna Group Response
      2mo
      Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
      4.0
      May 28, 2026
      Quality review/audit senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

      Cons

      While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

      2
      avatar
      The Cigna Group Response
      1w
      Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
      See reviews by: Helpful|Rating|Date|All
      Related searches: The Cigna Group jobs | The Cigna Group salaries | The Cigna Group benefits | The Cigna Group interviews | The Cigna Group conversations
      The Cigna Group reviewsThe Cigna Group Claims Advocate reviewsThe Cigna Group review