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The Cheesecake Factory

Engaged employer

Great Place to Work - Server The Cheesecake Factory Employee Review

5.0
May 9, 2024
Recommend
CEO approval
Business outlook

Pros

Managers are great. Coworkers are like family. They offer vacation days and sick days to tipped employees. Great benefits

Cons

It can get crazy busy. We've had guests get into fights. Management will give free stuff to anyone who complains even if it's a stupid complaint (like a server breathing too close to a table).

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The Cheesecake Factory Response
2y
The best staff deserves the best benefits! Our people truly are the best and we're so glad you agree.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good co-worker. They are fun and cheerful.

Cons

One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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