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The Cheesecake Factory

Engaged employer

Server - Server The Cheesecake Factory Employee Review

4.0
Jan 28, 2024
Recommend
CEO approval
Business outlook

Pros

Diverse and friendly team atmosphere. Extensive training programs for professional growth. Generous employee discounts on delicious food. Busy environment leads to potential for good tips. Opportunities for flexible scheduling.

Cons

High-pressure situations during peak hours. Physical demands of long shifts on your feet. Varied work hours can impact work-life balance. Fast-paced environment may be overwhelming. Communication challenges during busy periods.

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The Cheesecake Factory Response
2y
Thank you for the great review! Every pro you've listed is exactly what we are known for. You are #soCheesecake and we hope to see you again soon!

Explore other reviews about The Cheesecake Factory

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Fun work environment, great earning potential

Cons

High turnover in management during my tenure

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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