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The Cheesecake Factory

Engaged employer

Work Hard Play Hard - Server The Cheesecake Factory Employee Review

5.0
Oct 26, 2023
Recommend
CEO approval
Business outlook

Pros

I can say the Cheesecake Factory has been one of the best jobs I’ve had. I lost my job last year after years of financial stability. I applied at several jobs and decided to take the job at a location in California. I was skeptical because I haven’t had a job in the food industry in years and I was used to my office job. The training was very thorough, and we got tons of Free Food!!! I got on the floor a week later and felt completely confident in my training to do the job. My location was insanely busy and boy was it rough, but the Tips always paid the bills and it always seemed to work out at the end of the week to meet my financial goals. After getting myself together I requested a transfer to a location closer to my family and the GM and the management team helped me with the process. I spent 6 months at that location and just recently completed my 1 year. During the last few months I obtained a new full time (desk job) that pays the bills but I still continue working at The Cheesecake Factory because the managers genuinely care, I make excellent tips on the weekends, and again the Free Food. Lowkey this job saved me financially. If you want to work Very hard but secure some financial freedom and flexibility I recommend.

Cons

Utility Shifts/ doing your share of Food Running/Host/ Bakery. I know Its required to work those shifts but I don’t care for them. Some stores require way to much side work. Napkin Folds etc. When Business is slow and Managers don’t Phase servers appropriately. Some Servers get preferred sections and work load.

Explore other reviews about The Cheesecake Factory

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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