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The Cheesecake Factory

Engaged employer

The Pros outweighs the cons, as long as you have good friends at the workplace. But the cons can be deadly. - Busser/Runner The Cheesecake Factory Employee Review

3.0
Feb 16, 2022
Recommend
CEO approval
Business outlook

Pros

* Free Meals * Extremely flexible schedules (with the exception of Christmas and New Years) * The ability to cross train into different positions (unless you’re in a position that’s desperate for employees)

Cons

* Depending on the work environment, working here can possibly get you sexually harassed, assaulted and or defamed. In my two years here, I have nearly gotten into a physical altercation with a ex-felon in the dish-pit over getting bread-plates, and one of the managers harassed me and I told him to take it outside with me (he never did and apologized). * Cheesecake Factory does not do background checks, you can easily land yourself working with a sex offender or violent offender that they randomly hired off the street. * I have seen many times where people would get sexually harassed at work and management did not stop it. There were instances of workers who have been reported by multiple witnesses of sexually harassing people; and they have been fired. But generally, if a sexual harasser is trying to harass you outside of work, the company will do nothing to protect you. I have personally experienced being sexually harassed by a coworker over social media, and the company did nothing to protect me. * Depending on which location you get hired, there is a great possibility that you will work with many toxic individuals. A majority of people I worked with, heavily indulged themselves in drama and perpetuated a culture of it.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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