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The Cheesecake Factory

Engaged employer

Team Cheesecake - Server The Cheesecake Factory Employee Review

5.0
Apr 28, 2013
Recommend
CEO approval
Business outlook

Pros

I am so glad I got hired here! All of the employees are so kind and helpful, they'll give new people tips on how to do well and get a rhythm of how the restaurant works. Management works with you and basically treat you like an equal to them. I really like the fact that they give you a week long in-class training course, because it sure helps you out when you actually get on the floor and start working!

Cons

Well, the restaurant is HUGE, so it takes some time to learn where every item you'll need for side-work is. And when you start off you get pretty small sections, so you won't be making good money at first. Oh yeah, and they also ask you to sign away your breaks, it's optional but encouraged.

Explore other reviews about The Cheesecake Factory

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and love meeting new people

Cons

Managers don’t really care about you

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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