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      The Cheesecake Factory

      Engaged employer

      The Cheesecake Factory reviews

      Poor Managerial Culture + Low Pay in Certain Areas - Server The Cheesecake Factory Employee Review

      2.0
      Mar 28, 2013
      Server
      Recommend
      CEO approval
      Business outlook

      Pros

      You'll have plenty of positive camaraderie with your fellow staff in the the trenches. But that's about the only pro.

      Cons

      Low pay in certain areas. In some places your minimum wage is so low you're completely relent on your tips. Management plays obvious favorites. A lot of personal relationships occurring between staff and staff and managers resulting in an insanely high rate of drama. Very "top-down" organization. Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher-ups first

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      5.0
      Jun 25, 2026
      Server/waiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      2.0
      Jul 2, 2026
      Server
      Recommend
      CEO approval
      Business outlook

      Pros

      Good co-worker. They are fun and cheerful.

      Cons

      One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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