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The Cheesecake Factory

Engaged employer

Bakery - Anonymous employee The Cheesecake Factory Employee Review

1.0
May 29, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Food discount, good food I guess

Cons

Underpaid, bad management, don't know how to staff right

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The Cheesecake Factory Response
8y
We're sorry to hear you had a negative experience working with us. We try extremely hard to provide as many positive and inclusive growth opportunities for our staff, so we're disappointed to hear that you didn't feel that way. If you would like to tell us more, you are welcome to contact staff relations at 818-871-3000. We'd like to hear from you so our restaurants can be a great place for everyone.

Explore other reviews about The Cheesecake Factory

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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