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The Cheesecake Factory

Engaged employer

Wouldn’t recommend - Anonymous employee The Cheesecake Factory Employee Review

2.0
Mar 18, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Fun at first people were nice -Thorough training -Challenging

Cons

Expect a lot out of you and take their job very seriously, which was funny to me sometimes considering I was not interested in working in the restaurant industry I was just trying to get by for some time. Get ready to be yelled at in the middle of your shift by (a) certain manager(s) for making a small mistake... Which is unacceptable & unprofessional- creates bad morale. Also some workers think they can boss you around, especially the main food runner.. which is also funny because that’s not how it works. Wouldn’t recommend serving here unless you want to put up with a bunch of extra stuff that necessarily shouldn’t be a part of the job. There are kind people here who do care but overall workers complained about a lot of things.

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The Cheesecake Factory Response
8y
Thank you for taking the time to write us this review. We're disappointed to hear about the type of experience you had while working with us- we work hard to create an environment where our staff feels encouraged and supported to achieve their personal and professional goals. If you would like to express more of your concerns/tell us more then feel free to call staff relations at 818-871-3000 and someone will be more than happy to speak with you. Thank you for being a part of our family, and we hope you'll reconsider joining us in the future! :)

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Apr 21, 2026
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Cons

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Pros

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