1.0
Aug 4, 2012
Former employee, less than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
- Relatively good food; - Good name keeps restaurant busy; - Excellent location; - Excellent scheduling system
Cons
- Customers who get attracted by Cheesecake Brand don't tip well and you have to pay off a lot of your tips to runners/bussers, when your sales volume is high and tip % low it really feels you spent your time sweating for nothing. - Most customers are rude and overly fussy, loads of drama queens who only want to get an item off their check. - Managers do not care about doing even simple tasks that can lead to more customer satisfaction, they only care to look good in front of someone who is making a mistake by correcting it inappropriately.