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The Cheesecake Factory

Engaged employer

The factory - Anonymous employee The Cheesecake Factory Employee Review

2.0
Dec 14, 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

opportunities for advancement are there if you voice your interest, if not then you will probably stay in the same position forever. Cheesecake pays hourly employees above restaurant industry average. They work well if your in school or need time off for medical or family reasons. Every shift worked one can recieve %50 off just about anything on the menu. cheesecake uses online scheduling which works very well when you want to pick up shifts for extra hours. They are often very busy which helps time move fast and making money alot easier. Each work group has alot of responsibility but never enough where an employee will feel overwhelmed.

Cons

When we were all first hired, managers were happy and excited. They often compimented you on a day work and how well you did. Giving lots of hours and long shifts. After a few months, things rapidly change and become complete opposite. managment plays favorites with certain employees, they do not believe in clock out times on schedules, they let you know when you can leave. Often managment says things but does not stick to them. managers are paid way too much! and often have extravagant outtings. Cheesecake prides themselves on promoting within, but employees soon find out that they often hire from the outside when it comes to servers,bartenders or bakery. There is no employee morale.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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