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The Cheesecake Factory

Engaged employer

Stable living, but no future as a server looking for management positions - Server The Cheesecake Factory Employee Review

4.0
Jan 27, 2012
Recommend
CEO approval
Business outlook

Pros

The money you are able to make serving at any Cheesecake Factory is more than comparable to the money you could make working at any other restaurant that is not classified as a four or five star restaurant. The management is very knowledgeable about the recipes and prep for each food item, and the teamwork (when implemented) is very uplifting.

Cons

As always with restaurants, you work with a lot of college students who are all interested in having a good time and don't take their job and customer's experiences as seriously as they should. Sometimes the environment working around young people can become very hostile very quickly.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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