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The Cheesecake Factory

Engaged employer

Long Hours & Not Enough Pay - Sauce Cook The Cheesecake Factory Employee Review

1.0
Nov 21, 2008
Recommend
CEO approval
Business outlook

Pros

Lots of room for growth, and the company is continuing to grow. Once you become a trainer you have the opportunity to do new restaurant openings. You get paid pretty well and it's an awesome experience. The food is very good.

Cons

Forget ever getting a weekend off again. Long Hours. The turnover rate is extremely high so you are constantly working with new people so it's hard for the team to form. There is usually a lot of inconsistencies between middle management. One manager may tell you one thing while another tells you something completely different. Pay should be better.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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