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The Cheesecake Factory

Engaged employer

fun atmosphere & terrible management - Host The Cheesecake Factory Employee Review

3.0
Sep 5, 2011
Recommend
CEO approval
Business outlook

Pros

-flexible scheduling which is good for school -great coworkers -a beautiful setting to work in -its nice being able to wear whatever you want, as long as its all black and relatively professional

Cons

-management is TERRIBLE, they don't listen or care about anything you say, some managers will literally laugh at you. -manager favorites get to do whatever they want, otherwise managers only pay attention to you if you do something wrong, never if you do something right. -walking around such a large restaurant all day is exhausting. -managers tend to talk down to employees who reduce their shifts to only a couple a week due to school or other jobs. -managers and fellow employees scoff at the idea that any other job is better. -managers dont pay enough attention to employees, and often give the worst employees the most awards.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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